Shipping Policy

Thank you for shopping with us. We are committed to providing you with the best service possible. Please review our shipping policy below regarding the delivery of your items.

1. Order Processing Time

Orders are typically processed within 1–3 business days. Please note that we do not ship on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. We appreciate your patience.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Because we partner with various global suppliers, delivery times can vary significantly based on your location and the product.

• Estimated Delivery Time: Standard Shipping: 7–15 business days after processing.

• Note: These are estimates. In rare cases, delivery may take up to 25 business days due to customs clearance or carrier delays.

3. Shipment Confirmation & Tracking

Once your order has shipped, you will receive a Shipping Confirmation email containing your tracking number(s). The tracking number will typically become active within 48 hours.

4. Customs, Duties, and Taxes

Our store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damaged, Lost, or Stolen Items

While we take every precaution to ensure your order arrives safely, we are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

6. Changes to This Policy

We reserve the right to update this shipping policy at any time. Any changes will be posted on this page. By continuing to use our site, you agree to the updated terms.

Contact Us

If you have any questions regarding your shipment, please contact our support team at fitmonk.support@gmail.com.